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1:47PM Wednesday 03 December, 2008

IGA government audit a coincidence?

IGA government audit a coincidence?

Store manager at Maleny IGA Marcia Probert is angry about the snap inspection of the store. Photo: Nicholas Falconer/177954

An IGA supermarket retailer has received a snap visit from a state government industrial relations inspector a day after he criticised the power of the nation’s supermarket duopoly.

The day before the audit on Wednesday this week Maleny and Beerwah IGA owner Mr Outridge, in comments made to the Daily regarding the National Retailers Association bid to extend shopping hours on the Gold Coast, described smaller retailers’ competition against Coles and Woolworths as “David versus Goliath on steroids with a sub-machine gun”.

Mr Outridge said not only was the timing of the government audit suspect, but further claimed Nambour-based IR inspector Rod Whitson admitted to store manager Marcia Probert that he had been “urgently dispatched” by the director general of the industrial relations division.

“Certainly he was open about saying that he got a phone call from the director general to say that he had to do an audit and that it had to be done (that day),” Ms Probert said.

“He said ‘I wouldn’t be surprised if it’s (to do) with your friends down the road’.”

Mr Whitson yesterday denied receiving the call from the director general.

“We’ve been doing audits right across the state and I just said to them in passing it seems to be a bit coincidental that we’re here on the same day Woolies and Coles have announced they’re going to try to extend trading hours,” he said.

“The mention of the director general was incidental to the conversation.

“The director general doesn’t call me, mate.”

But Ms Probert insisted Mr Whitson had specifically referred to the director general’s involvement in ordering the audit.

“He definitely said director general...I had no idea what a term like that would be used for and that it is the title for a head of a government department, I know that now,” she said.

Mr Outridge said he was now considering taking the allegation to the Crime and Misconduct Commission.

Meanwhile, a spokesman for the Department of Industrial Relations director general Peter Henneken denied the phone call had been made.

“There was no specific direction to audit the IGA in Maleny on that particular day,” he said.

“The specific direction has been to audit (all) supermarkets across the state.”

When asked if part of the day-to-day responsibilities of Mr Henneken’s job could involve ordering audits of specific retailers, he said “it might be, but I doubt that it actually happened".

Mr Outridge remains unconvinced the audit was merely coincidentally timed with his public criticism of Woolworths and Coles.

With the controversial history of Woolworth’s push to open an outlet in Maleny widely known, Mr Outridge continues to believe the audit had been enacted in the upper echelons of state government on behalf of one of the nation’s biggest supermarkets.

“Where there’s smoke there’s fire, there’s no such thing as a coincidence as far as I’m concerned,” he said.

Recent Comments

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on 29 August, 2008 at 7:38 a.m. ( Suggest removal )
OF COURSE there was no "co incidence" in this.

We all know how this Government works, so why would one even contemplate the possibility of a co incidence? Shees! Wake Up Australia!
on 29 August, 2008 at 8:04 a.m. ( Suggest removal )
Ed, Whilst the operations of both Woolworths and Coles is again in the media spotlight and noting that the Federal Government remains a "Lame-Duck" - unable to protect consumers; could we see a break-up of the market share currently being enjoyed by these companies? Mr Henneken denied that a phone call had been made and that there wasn't any direction given to audit the Maleny store (IGA); did the local inspector take it on his own back to pay the store a visit after perhaps, reading the story via this paper? Whilst it would be an interesting exercise for the CMC to investigate this issue if a complaint was lodged; perhaps additional information could be provided depending on the detail within the complaint? We know that these companies remain desperate to keep their income levels high but again, they don't like competition and have a understanding of what customer service means. We also know that both companies have vacant properties tied up to prevent competition. If I'm correct, Woolworths are building three new stores in the northern areas of Brisbane.
on 29 August, 2008 at 8:36 a.m. ( Suggest removal )
This can only mean one thing. Coles and Woollies are about to become land developers.

The only time governments jump so high so quickly is when one of their major cash cows are threatened.. They have to protect all of the donations by developers and sending in the director general is the best way.

If only Gilly and Sully were still alive they could have a brilliant piece about the director general
on 29 August, 2008 at 9:01 a.m. ( Suggest removal )
big boys use big stick to keep the local shops down !!!!!!!!! is this only the duopoly or are the governments union mates being brought in as well ?????
This tactic has been used for years by hotels to put pressure on to local clubs that I have been a committee member. so i am not surprised that the big two have started it as well.
The big problem is that it is impossible to prove as comments made are usually without witnesses and easily deniable.
As long as political party funds are proped up by unions and big business the little bloke does not stand a chance.
on 29 August, 2008 at 9:08 a.m. ( Suggest removal )
Blind Freddy could see what happened here !

Loose lips sink ships, and Industrial Relations inspectors, Mr Whitson. It seems a bit late to start covering for your persuade-able bosses !

Stuff 'em. Hang them out to dry I reckon. Show just how much involvement and influence Coles and Woollies have over government departments, bodies and ministers !

As for IGA, hang in there, a lot of people are sick of the two bullies and just wanting to be able to shop elsewhere. Price permitting, IGA should be the preferred retailer.
on 29 August, 2008 at 11:25 a.m. ( Suggest removal )
And how many of the above bloggers shop at Coles or Woolies??

Hypocrites.
on 29 August, 2008 at 11:31 a.m. ( Suggest removal )
The CMC could easily ask for a date and time restore of a few State Government employee's email boxes.

It would very likely make for an interesting read.

It's impossible to single out and delete particular emails from a backup with out trashing the whole backup. Pretty hard to explain that one away.

Evidence of email also exists in a number of other places.

Maybe Mr. Outridge should go fishing ?
on 29 August, 2008 at 4:43 p.m. ( Suggest removal )
Yes dubby, hypocrites.
But not only shopping.
How many people on welfare are living off the taxes paid by C & W ?
How many self-funded retirees live off the profits from C & W shares, or from managed funds which own them ?
How many workers have super in funds which own C & W shares ?
How nice to cleanly profit from the efforts of C & W, whilst having the government or fund managers do your dirty work for you.
on 29 August, 2008 at 4:47 p.m. ( Suggest removal )
If this is worth going to the paper about it's worth going to the CMC about, but really - put up or shut up.

It looks like it may have gone something like this:

Store Manager - What gives you the right to come in here and check on our compliance with IR laws?

IR Auditor - The authority of the Inspector General of the Department of Industrial Relations.
on 29 August, 2008 at 5 p.m. ( Suggest removal )
When IGA Maleny extended their trading hours back in the '90s, Nagys - a very valuable Maleny icon - was forced to close as a result.

It is the same scenario except that this time IGA is on the receiving end.

What goes around comes around.
on 29 August, 2008 at 5:33 p.m. ( Suggest removal )
When you get two companies holding 80% of the total retail market things are bad.

If coles or woollies had anything to do with the inspector general calling his troops in the IGA store, then the state government should resign or the state government should close down the duopoly
on 29 August, 2008 at 5:36 p.m. ( Suggest removal )
Cybersayer, the IGA was a store owned by a local family, the Frews, before that. True, the hours were shorter but it's drawing a long bow to blame Rob Outridge for putting Mary Nagy out of business.

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