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10:54AM Saturday 30 August, 2008 Sunshine Coast weather Mostly sunny min 12° - max 24°

Shoppers being ripped off: report

Shoppers are being ripped off thousands of dollars at the supermarket checkout because of archaic planning laws that discourage competition, according to a new report.

Co-authored by ex-chair of the ACCC, Allan Fels, the Choice Free Zone report suggests food prices would reduce by 18 per cent and household items by 28 per cent if laws were overhauled to more supermarkets within an area.

He said current planning laws were archaic and hurting the consumer.

“The planning system should be about protecting the community from congestion, noise and the loss of cultural and environmental assets,” he said.

“Instead, planning laws are protecting existing retail landlords from the threat of competition.

“New supermarkets and larger food stores are being denied the opportunity to compete with existing shopping centres.”

Supermarket chain ALDI Queensland general manager Victor Jakupec said they had come up against planning constraints while attempting to build a store in Buderim.

“With the old Maroochy Council, one of the restrictions was they wouldn’t allow retail outside of centres that were more than 1000 square metres. Our stores were 1300 to 1500 square metres,” he said.

“The expectation was we would go in to a shopping centre, but there was what they call restrictive governance from other supermarkets or no space in the shopping centres.

“All councils have got their own interpretation of planning laws, which makes it difficult to try and have a consistent approach.

“I think it would make it easier for any developer to have consistent planning laws. It would certainly help us to understand where we are able to go.”

Mr Jakupec agrees that having more supermarkets within close proximity decreases prices.

“Wherever there is an ALDI store, our major competitors will drop their prices, so in that respect you could draw the conclusion prices would come down.

“There have been a number of different reports and studies done on our prices and generally the consensus is they are lower. It introduces competition over and above what is normally there and that brings prices down.”

Aaron Gadiel, chief executive of the Urban Taskforce, said the Maroochy Council’s restrictions were a prime example of the points illustrated in the report.

“Market analysis was suggesting there is space for six ALDI stores in the area, but they can’t have anything more than 1000 square metres outside an established shopping centre.

“This has nothing to do with traffic, noise or environmental amenities; it’s an arbitrary rule for the express purpose of protecting established shopping centres from competition.

“But competition is all about businesses slugging it out with each other to give the best service and prices to the consumer. What you’ve got to do is take out this idea that it’s wrong to approve a new business that might do that.

“Struggling suburban families will be the big winners if there is more competition ... they will save thousands of dollars off their supermarket bills.

“They are already penalised by having to travel greater distances to do their shopping and they need a greater choice nearer their homes.”

The report also says that reforming the system could inject $296 billion into the Australian economy and deliver another 147,000 jobs into the workforce.

Major retail landlords in existing shopping centres were taking between 17 and 21% of retail turnover as rent, the report said.

This compared with nine to 12 per cent in other countries.

> Coast stores fined for over-charging

> Woolies admits to higher mark-ups in Oz

Recent Comments

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on 20 May, 2008 at 7:12 a.m. ( Suggest removal )
time to send an open invite to Tescos, Sainsburys, Asda and Morrisons and bring the pommies in to show coles and woollies what fair competition is all about.

another option would be to allow Spar - a wide spread european supermarket chain - access to our suburbs
on 20 May, 2008 at 7:13 a.m. ( Suggest removal )
Maroochy Council were doing their job! I'm not a fan of the old council but the place for supermarkets is in a designated centre. If developers had good quality planners working for them they wouldn't even propose such greedy proposals. It's common planning practice to focus high levels of activity in centres to contribute to thriving neighbourhoods and this has been proven to be successful for hundreds of years all over the world.

It's pretty clear that these developers (in particular ALDI in this article) are attempting to outrage consumers on the price of it's products. If the sunshine community buy into this rubbish thats just what they'll get.
on 20 May, 2008 at 7:42 a.m. ( Suggest removal )
I am appalled at the totally profit-driven practices of even landlords which are owned by Sunshine coast residents. Instead of having a sense of community and community engagement, they hammer out the very last dollar from tenants and in so doing show a failure to understand that what goes around comes around - unfortunately the coast and many businesses operators will suffer in the meantime.

Inicidentally, after burning several commerical tenants in the Sebel, this retail space has been almost 100% vacant for more than three years despite the fact that this would hurt buyers of apartments there! Obviously no-one can stomach the lease terms and yet still no compromise. So very much a LOSE-LOSE.

Come on landlords - become a little more farsighted and we might all win.
on 20 May, 2008 at 7:45 a.m. ( Suggest removal )
Owners and managers of commercial properties will need to tread very carefully in coming years because with the shrinking of credit and the cost of money could leave them high and dry with empty premises.

Poor future projections of the cost and availability of money will see a number of companies and small businesses falling over.
on 20 May, 2008 at 8:04 a.m. ( Suggest removal )
Got to admit Aldi know how to bring the price down...after eventually being lured into one of their stores for a "look" I returned to do a full shop.
My estimate is that that the $85 I paid for my groceries at Aldi's would have cost me close to $130 at Woollies. .... and I wouldnt be forced into buying woollies store brand....

But I dont believe shopping is so much about choice of outlet, but choice of brand, and choice of price.. on that note, Aldi wins with me hands down
on 20 May, 2008 at 8:40 a.m. ( Suggest removal )
Equus: I am wondering about the Sebel. I've been here off and on for the past few years and saw the building go up, but have never seen an occupant in those commercial bays. I wonder what terms they have the makes it so unattractive that no one wants to lease there?
on 20 May, 2008 at 9:17 a.m. ( Suggest removal )
latest thing is an admission by Woollworths supremo that groceries in New Zealand are cheaper than in Australia because of competition. And the groceries are primarily made in Australia and shipped across the ditch.

He also mumbled something along the lines that we (woollies) hope to remedy the situation soon - presumably by charging the kiwis more.
on 20 May, 2008 at 9:52 a.m. ( Suggest removal )
The story is lifted from an Urban Taskforce Australia media release, apart from the bit about town planning laws being "archaic" which is all the Daily's work. The report was commissioned by the UTA, which is a property speculation industry lobby group.

The Maroochy town plan limits the size of new suburban shopping centres, not their number - that is unless the new council is conned into ratifying changes that appeared in the draft LGMS which would allow the next shopping centre on the Maroochy North Shore to be very much larger than any of the existing ones.

Ed: The first line of the Urban Taskforce Australia media release you refer to reads: "Shoppers are paying far too much for their groceries because of restrictive out-of-date planning laws, according to a report by former ACCC Chairman, Professor Allan Fels." The word "archaic" was used to paraphrase the terms "restrictive and out-of-date".
on 20 May, 2008 at 10:19 a.m. ( Suggest removal )
Australian Woolworths have taken over Countdown and the now is no choice of what to purchase. All the bins have been changed and only the dearer ones left. Items that were usually in stock are no longer there and when asked the answer is don.t know or I couldn't care less.
We now shop at a different food chain where the prices are less and the goods are the same or better quality.
Woolworths seem to be direct descendents of Ned Kelly
on 20 May, 2008 at 11:29 a.m. ( Suggest removal )
snkoz: insistence on locking tenants in to 5 or 6 year leases will turn any one off for starters.

The tragedy of the Sebel is that buyers no doubt bought there on the painted dream of the development transforming the "downtown LA" feel of that strip of Maroochydore into another Mooloolaba and the retail tenants that would be attracted would be part of creating this energy.

If lease terms were not made more attractive there merely to protect lease rates on other properties owned by the same company then that thinking will always creating a lose-lose. In the short term it may create a win for the landlords by keeping rents in other locations high and continuing to increase them but in the LONGER term (such as what we are seeing now) those tenants in those other locations cannot afford to remain resulting in a lose-lose.

We are a human family and all related to each other. How much more enjoyable life would be for all if we lived like one!
on 20 May, 2008 at 12:30 p.m. ( Suggest removal )
Ed. Everyone wouldn't be surprised at food costs continuing to increase and I know that there's something wrong. Woolworths admitted earlier today to the ACCC that our food prices is worse than New Zealand. Price control is urgently needed in this country.
on 20 May, 2008 at 1:30 p.m. ( Suggest removal )
I hope Aldi find a way to bring their stores to the Sunshine Coast.
I pass by Aldi Caboolture weekly and much prefer them to Woolworths and Coles. Here's why:
The prices are generally lower and they advertise the price by weight/item so comparison is easier. Their stores are smaller but still stock a wide range so grocery shopping is much quicker. Their checkouts are much faster than their competitors' so again I save time.

I agree with vanga that if Tesco were to come to these shores then Coles/Woolies would be left high and dry.
on 20 May, 2008 at 1:42 p.m. ( Suggest removal )
I'm absolutely furious, just went to Woolworths in Nambour and picked up a few items during my lunch hour. Went to the 15 items or less checkout.

It had been "reconfigured" . No longer a single line feeding into a six checkout counter. No this one has been specially designed. Two lines feeding into only four checkouts but you can't clearly see how many staff are on until you get up close.
Guess what? 4 bays but only two staff serving during lunch time. But right next to this are the brand new self serve checkouts which are slower and the line up was just as long.

The woman in front of me who was about 8 1/2 months pregnant waited about 12 minutes just to check one packet of viitamins.

I asked for the store manager and asked her why only 2 checkouts were manned during lunch hour?

Her reply was to ask me why I didn't use the self serve aisle?... which was slower. (breath taking!)

So now, not only are the farmers being ripped off, and the increased profit margins are definately NOT being passed on to the consumer.

But now they're squeeezing us out, on the level of customer service and putting some checkout people out of a job.

Little wonder this company is comming under scrutiny.

Sheesh ! I wonder if they'll offer discount on the self service or if the profit margin increase will end up being part of the KPI of some director, who'll get a fat bonus or some sort of share option deal.

Keep squeezing Woolworths , I'm walking away.

ED. if you could please submit this on mybehalf for the Daily's hard copy letters to the Editor, I would be very appreciative. Many thanks.
on 20 May, 2008 at 3 p.m. ( Suggest removal )
Eugene, I work in Nambour and often used to go into Woolies to pick up the odd item. Like you I no longer go, no matter what time you go the queue is always long with only a few checkouts open! Try the IGA across the road, believe me its alot quieter with great service too.
on 20 May, 2008 at 10:43 p.m. ( Suggest removal )
I used to do a weekly shop at Woolworths Plaza until I got cheesed off with the increase in prices, the limited stock offerings (the Select brand and little else) and the not so fresh produce.

I now shop regularly at Duggans IGA on Maud St. It is cheaper, the produce is fresher and the staff are friendly. They are open 24 hours and the parking is a breeze.

Good onya Duggans. You know how to look after locals. Keep the free coffee offer going. I love it.

It's my IGA!
on 21 May, 2008 at 9:04 a.m. ( Suggest removal )
The behaviour shown by these Corporates is only a reflection of the times. Many individuals, some who no doubt complain, are behind the 'faceless' Supermarket chains and are no doubt enjoying the high profits.

Unfortunately the desire for more leads to the obvious conclusion; where does it come from?

Our pockets unfortunately.

One can only hope to make it through this last ditch effort to stave off a recession by trying to be more frugal.

It was time I lost some weight anyway.
on 21 May, 2008 at 7:25 p.m. ( Suggest removal )
This report is driven by the developers. This is not about town plans restricting competition. Aldi can develop their stores in the right precinct. They just choose not to do so. It is not a planning problem but rather the fact that Coles and Woolworth have 80% of the grocery market share.

This is just another attack on planning laws by the development industry.

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