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3:28AM Tuesday 02 December, 2008

Police morale at rock bottom

Police morale at rock bottom

10/07/08 176953 Photo: Cade Mooney/Sunshine Coast Daily

A Sunshine Coast police officer has revealed a crisis in the local service as morale slips lower than it was after the Fitzgerald Inquiry into police corruption in the 1980s.

The long-serving officer has revealed a litany of problems including sick officers not being replaced on shifts; police cars being taken off the roads to save money, and officers battling just to get batteries for their equipment, including breath-testing alco-meters.

“It’s only been a matter of luck that an innocent member of public hasn’t died because of a lack of resources. It’s not good management, it’s pure luck,” he said.

The officer, who wanted to remain anonymous, said there were shifts at the Maroochydore station “every week” with no police vehicle on the road because sick staff were not replaced.

The same problem rotated across all Coast stations each week, resulting in a failure to put cars on the road.

He claims police officers straight out of the academy are being paired with constables with just 12 months’ experience.

“To save money, from Noosa to Caloundra, they won’t call anyone in if someone is sick,” he said.

“If someone is sick in the regional office, they will call someone from a station to relieve them, but they won’t replace the person at the station.

“There’s a number of occasions where Maroochydore will say they need an urgent request and, rather than try to address the issue, they’ll try to get a car from Noosa.

“Recently there was a violent domestic at Maroochydore and it was 30 minutes before a car got there from Noosa. It’s embarrassing for all of us but we can’t tell the truth to the public, we have to toe the party line.

“Everything about this job is perception, that’s drummed into us on a monthly basis.”

The officer said even collecting batteries from the “penny-pinching” district office had become arduous.

“They only care about dollars and cents, they don’t care about the public at all,” he said. “It’s gotten to the point they question the amount of batteries we use.

“Alco-meters chew batteries at an alarming rate, so we might have to go back several times in a week.

“Across the entire Sunshine Coast, they changed to alco-meters that include GPS, which had to be calibrated.

“There’s usually four to six at each station but, for about six weeks, we had one at Maroochydore, one at Noosa and none at Kawana or Caloundra.

“If we stopped a (possible) drink-driver, we had to get a car from Maroochydore to do the test or we had to let them go.

“This current management we have in the Sunshine Coast district is slowly driving the service down the tube.

“We’re losing people we shouldn’t be losing, who have contributed a lot to this job, because they just don’t care anymore. Morale is at an all-time low.”

The officer said he was speaking out because he was “tired of hitting the wall”.

“The reason I got into the force, like many of us, was to make a difference,” he said.

“We just want to be able to do our job. And we want to be able to turn up at a house and not cop abuse because we’re so late.

“It’s not our fault we don’t have the resources to do good for our community.”

A police union spokesman said the union had raised the issues with the police service numerous times.

“In terms of the specific issues about relief being provided to the regional office but not operational police, we would say that is typical of the administration focus of the police service,” he said. “It’s a sad fact that the police service has become too administratively bound and focused on paperwork rather than solving or preventing crime.”

Recent Comments

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on 7 September, 2008 at 12:31 a.m. ( Suggest removal )
Finally someone spoke out. My husband worked there for many years and feels the same way, he quit too.
on 7 September, 2008 at 1:42 a.m. ( Suggest removal )
Typical bloody government. Doesn't matter which side of the political fence they come from, as long as the public "perceives" everything's OK nothing gets done. From the disgrace that is Qld. health (not the docs and nurses), to this. Now we know why there's never a police presence where that awful accident happened just days ago. It just goes to show that there is BLOOD on the hands of the state government and they don't give a rats. So what are we meant to do if someone enters our home to cause us harm? Dial 000 and pray? Or take action into our own hands and then we end up on the wrong side of the law? Lastly I'd just like to say that next time any of us sees a police officer on the street just stop a moment to say "thank-you" to them. As obviously their bosses don't appreciate the fine job these people do under such harsh circumstances.
on 7 September, 2008 at 7:54 a.m. ( Suggest removal )
Ed, After reading through this local report where the Sunshine Coast's police are under increasing pressure, it's time for the coast's people to send a loud message to the Queensland Government. Whilst I'm pleased that a officer has spoken out; is this problem more widespread than just on the coast? Here in the Redcliffe police district, we still see concerns re the Caboolture station and many radio blackspots within the district. Noting the position of the Qld Police Union; is the Police Commissioner relaying these concerns to the Minister? Whilst I hope that this paper will provide an update to the above; perhaps the Redcliffe police district should be be expanded further northward to Landsborough? I remember when Petrie and Kallangur were in the Redcliffe district. These concerns are operational matters and perhaps the Inspector-in-charge of the Sunshine Coast district should be invited for his/her response. I also remember hearing from the Police Minister re something about bringing police in from adjoining areas.
on 7 September, 2008 at 8:37 a.m. ( Suggest removal )
I often rail against the rand and file police being used as revenue collectors for the government. I believe that they are frequently used for tasks that will generate fiscal returns instead of maintaining law and order. This does not mean I do not support them. On the contrary, I sympathize with the constable on the ground who is taksed with these demeaning jobs and at the same time starved of the resources to get on with the real work of policing.

Not just this governent but governments of all persuasions are guilty of starving the public service sectors of funding and badly needed facilities and equipment. Yet, they pour millions into mega-projects in the hope that it will stand as a monument to them. A desperate desire to go down in history. If this or any other government continues to starve the community of acceptable public services, then we in the community should identify their political party and use every opportunity to vote them out of office. That applies from regional government to federal. Make your government representatives pay for not serving you.

To the hard working foot soldiers in the police force, you will always have my respect and understanding. To the inspectors and above, I ask that you demonstrate that you have the gonads to buck your political masters, look after your staff and the community you are paid to protect and serve.
on 7 September, 2008 at 9:30 a.m. ( Suggest removal )
The moral in the police service is at an all time low when you look at the numbers leaving of good experienced officers to those being recruited the numbers don't even match the exit rate, so slowly we are going to be less in numbers.

Response times will be slower, so as the last person stated call 000 and pray. Police are human and these guys do the best they can do but as the Ambulance Service went under a hefty review and the govt is forcing them to make changes, why isn't the same done to our suffering police service.

Changing area divisions isn't going to work like news_watcher stated allowing Redcliffe take up to Landsborough area. Whilst Redcliffe and Maroochydore are separate divisions they are under the same region North Coast.

Radio blackspots lack of GPS doesn't allow for officer safety, to see the ambos and there communication centre know exactly where their vehicles are due to this GPS surely the police service can see it is only for there own officer security this is why such should be implemented and used. These officers are mums, dads, brother, sisters, sons and daughter, husbands and wife that deserve to come home after giving a goods day work.

Again radio black spots are always an issue and with the closing this year of the Redcliffe Communication Centre with the moving of such to a centre at Maroochydore I hope and pray to God that the radios will work, I feel sorry for the workers in communications because were are they going?

After working long shifts you don't want to be driving all the way home back to Redcliffe from Maroochydore and I tell you these guys uniformed or civilian officers do a mighty good job, not all people can work in emergency communications, I hope the govt and the management of the police service see that and start implemented correct procedures to protect there own which in turn will allow for greater protection of our community.

To you all of QPS uniformed or civilian I wish to thank you for a job well down, with lack of management support, govt support you really do a mighty fine job!
on 7 September, 2008 at 10 a.m. ( Suggest removal )
Regardless of where policing occurs, if you start with a shortage of street-level police officers, you will always encounter serious staffing problems. Once you have extractions for sickness, annual leave, courses, court appearances and so on, the few remaining officers come under unbearable pressure. Add to this, a lack of essential every-day resources and it is no wonder that morale plummets. It is the responsibility of senior police officers and the police minister to ensure police officers have sufficient numbers and reliable tools to do the job. It is not the responsibility of the local police inspector, who has no say on resources and how/where they are allocated. My own experiences of most senior police officers is that their only concern is promotion to the next rank and they couldn't give a rats ass for anyone else.
I have absolutely no experiences with police ministers-thank God!
on 7 September, 2008 at 10:24 a.m. ( Suggest removal )
I'm surprised this issue has received internet coverage, let alone print. This is not "news" in its literal form - these problems have been going on in the Sunshine Coast Police District for over a decade.

The specific problems relating to Maroochydore Station, I think, can be attributed to a certain District Officer from there in the late nineties, coupled with an incompetent, spineless Senior Sergeant who bowed to the Inspector's every whim, at the expense of his staff.

Between the two of them, they drove morale to the point where, on some shifts, more police went sick than turned up to work. Going into Maroochydore Station was loathed by police across the district - nobody wanted to run into the pathetic, bean-counting, sell-your-mother, political aspirant Inspector !

He set the precedent for failing to provide sufficient resources to run an operational station and it sounds as though that trend has never been reversed !

It is a disgrace how badly the government have crippled the senior ranks of the QPS - they have ensured senior levels are compliant with government directives (and cost-cutting measures) with not-so-subtle bullying tactics.

I suppose they'd also deny forcing officers to produce only "acceptible" reports and stats for tabling in parliament too ?! (having said that, I was trained in manipulating certain stats so that Beattie's former police minister would accept them. He wasn't too happy when there seemed to be a 'communication breakdown' and his beloved misrepresentations stopped !)
on 7 September, 2008 at 10:36 a.m. ( Suggest removal )
By the way, News_Watcher is right - this is across the board ! Its in every police region, district and possibly division (although, some stations MAY have sufficient resources, but it wouldn't be many !).

Its also the same case in other aspects of the QPS - communications rooms, investigative sections, fingerprints, warrants ... pretty much everywhere except for the Commissioner's Office ! (check how many people he has read newspapers every day ! Not to mention all the advisors, assistants, consultants etc)

Again, as long as the bosses and bean-counters (often one and the same) are well looked after, they don't see a problem !)
on 7 September, 2008 at 11:39 a.m. ( Suggest removal )
The trouble is also that many commissioned ranks are so aligned with the current government that have lost all focus.
on 8 September, 2008 at 11:39 a.m. ( Suggest removal )
I too am a former QPS officer and was around post Fitzgerald enquiry... the reason I quit was in great part due to lack of support from senior management.. back then the feel was that there was just as many cops out to get you as there was bad guys... do I regret leaving.. kind of.. would I go back ... NEVER!

Having said that and been in the job I am constantly amazed at the apathy of the coast police.. the poor policing of a few really taints the image of all..
on 9 September, 2008 at 3:15 a.m. ( Suggest removal )
It is certainly a grave and erroneous situation when community policing fails to address the concerns of its own.
Successful community policing requires greater co-operation between police and the individual, however, as long as such serious issues as wrongful convictions are ignored there will always be an element of distrust since the foundation of ethics need be applied to one's own life as well as the job.

Sadly, when superiors ignore the plight of police needs this too breeds human suffering.
We already know that policing is a dangerous occupation.
If in the case of Chris Hurley the danger is turned upon the cop then he cannot be expected to not defend his very life.
I am certain there are those who are not in the force who are very empathetic towards the needs of respective stations and part of this might be addressed by giving police a raise.
Regards.
on 11 September, 2008 at 3:38 p.m. ( Suggest removal )
Death of NZ Police Officer Wilkinson: With deepest regret.

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There really should be a separate law to address the senseless murder of police officers. Life is not enough.

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